Samsung Pledges 1000 Letters of Love in Support of World Mental Health Day

October 10, 2020
Share open/close
URL copied.


LONDON, UK – 10th October 2020 – This year, Samsung UK has been working with its community engagement partner, Neighbourly to continue its volunteering commitment whilst employees are working remotely. Previously, Samsung staff have dedicated their time on projects that benefit the local community such as volunteering at foodbanks, visiting care homes, and redecorating community centres.


To allow employees to continue volunteering whilst working at home, Samsung employees across the company have been writing letters to provide companionship to older people and people experiencing homelessness, to help tackle social isolation and loneliness. The business has pledged to send at least 1,000 letters, which range from words of kindness to jokes, poems and even pressed flowers.


For Samsung, a company that is committed to connecting people, it is continuing to engage the workforce in providing companionship to those facing hardship, loneliness and social isolation. Volunteering from home has enabled employees to provide much needed connections and support to people, whilst adhering to social distancing. Employees who have taken part in the scheme have found it hugely rewarding and fulfilling.


Thomas Boston, Legal Counsel at Samsung UK, said: “It had a real effect on me too; it made me realise that even half an hour can make a difference to someone’s day or week, so why not do it more often. In times like these it’s so important to show compassion to people less fortunate than ourselves”.


Samsung UK’s Head of UX, Lorraine Donnington told us: “I’ve been writing letters to a lovely lady called Evelyn in a care home, she’s in her 70’s and she’s my pen pal. It doesn’t take too long and it’s always a pleasure to get a letter from her in the post. I’m really enjoying it and would recommend it”.


In support of World Mental Health Day on 10th October, and as we face the uncertainty of the months ahead, Samsung pledges to continue to play its part in providing compassion, kindness and connectivity.


Watch the reactions of employees of who took part and those who received letters here:


Press Resources > Press Release

For any issues related to customer service, please go to for assistance.
For media inquiries, please contact

Check out the latest stories about Samsung

Learn More

Manage your cookies

We use cookies to improve your experience on our website. Manage your settings for our cookies below.

Strictly necessary cookies (essential)

These cookies are essential as they enable you to move around the website. This category cannot be disabled.

Cookie Domain Purpose
AWSALBCORS AWS Application Load Balancer Cookie. Load Balancing Cookie: Used to map the session to the instance. Same value as AWSALB.
AWSALB Application AWS load balancer first receives a request from a client, it routes the request to a target, generates a cookie named AWSALB that encodes information about the selected target, encrypts the cookie, and includes the cookie in the response to the client.
PHPSESSID The PHPSESSID cookie is native to PHP and enables websites to store serialised state data. On the Action website it is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. As the PHPSESSID cookie has no timed expiry, it disappears when the client is closed.
COOKIECONSENT Used to store the cookie consent status of the user.

Analytical or performance cookies (optional)

These cookies collect information about how you use our website, for example which pages you visit most often. All information these cookies collect is used to improve how the website works.

Cookie Domain Purpose Expiration Time
_ga Used to distinguish visitors to site. It registers a unique identification in order to gather statistical data about how a visitor uses the Website. 1 year
_ga_94BEG50BVX Used to persist session state. 1 year