Samsung Selected To Provide Mission-Critical Solutions for Emergency Services Network

Marking the company's first major mission-critical solution deployment in Europe, Samsung partners with IBM to elevate mission-critical communications systems in Great Britain

LONDON, United Kingdom – Jan. 17, 2025 – Samsung Electronics Co., Ltd. today announced that the company is teaming up with IBM as the mission-critical (MCX) solution provider to the UK’s Home Office, for a User Services deployment as part of the Emergency Services Network (ESN). This selection marks Samsung’s first major mission-critical project in the U.K., reinforcing the company’s continued growth in the region and expanding on its successful multi-generation commercial networks business using virtualised RAN (vRAN) and Open RAN technologies.

This milestone underscores Samsung’s commitment to advancing mission-critical networks globally, supporting government agencies to keep communities safe. Designed to prioritise network access for first responders in emergencies, ESN will deliver reliable and seamless connectivity to over 300,000 first responders in the U.K.

Alongside IBM and other industry-leading partners, Samsung will support the core mission-critical communications systems with its best-in-class MCX solution, which is backed by Samsung’s deep expertise honed from successful nationwide public safety network deployments in the U.S. and Korea. Samsung’s MCPTX solution will enable intuitive multimedia sharing in real-time, allowing first responders to assess emergency situations more accurately as well as act with enhanced responsiveness.

“As mission-critical communications are of the utmost importance for the nation’s security and protection of its citizens, Samsung is proud to take part in this program to evolve public safety networks in the U.K.,” said Everth Flores, Vice President and Head of Samsung Networks Europe. “At the heart of this collaboration lies Samsung’s undisputed technological competence, on top of the solid trust that we have garnered with our successful mission-critical solution deployments around the globe. Harnessing the momentum of this milestone, Samsung will continue to contribute to building a more secure, connected society.”

“We are proud to support the Emergency Services Network (ESN) in delivering a secure and resilient communications platform to empower frontline emergency services,” said Rahul Kalia, Managing Partner at IBM UK and Ireland. “Working with our ecosystem partners, we will deliver mission-critical services for first responders to enhance safety in our communities across Great Britain. We look forward to working with the Government to deliver this in a timely and cost-effective manner.”

With its full suite of mission-critical solutions, Samsung has accumulated its expertise in the public safety sector globally by working together with leading operators and government stakeholders on successful MCPTX deployments, starting with building the world’s first 3GPP standard-compliant nationwide public safety network in South Korea. The company also worked with one of the largest national operators in the U.S. to bring America’s first-ever nationwide MCPTX solution. More recently in Canada, Samsung teamed up with Tier 1 operator to deploy the country’s first MCTPX solution in 2022.

Samsung has pioneered the successful delivery of 5G end-to-end solutions, including chipsets, radios and cores. Through ongoing research and development, Samsung drives the industry to advance 5G networks with its market-leading product