11.18.16 / Official Statements

Statement on the Galaxy S7 Family

Samsung stands behind the quality and safety of the Galaxy S7 family. There have been no confirmed cases of internal battery failures with these devices among the more than 10 million devices being used by consumers in the United States; however, we have confirmed a number of instances caused by severe external damage. Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident.

Up Next
11.4.2016 / Official Statements
Galaxy Note7 Update
Back to menu
* Required Fields

Get Press Releases & Latest News as it Develops!

Please enter a valid email

Thank You for Signing Up!

Thank you! An email with a confirmation link was sent to you. Please click the link to start your subscription.