In the lead-up to Samsung’s upcoming Galaxy Unpacked event in San Francisco for the Galaxy S series, this latest award builds on a strong history of recognition for providing unmatched customer satisfaction for Samsung’s extensive range of smartphones. An award-winning brand, Samsung recently won Canstar’s 2025 Innovation Excellence Award for its glare-free TV technology, and had previously scooped up back-to-back Canstar Most Satisfied Customers Awards for Smartphones in 2024 and 2023.

The 2026 award followed a nationwide survey of more than 1,100 Australians, which asked consumers who had purchased a brand new smartphone in the last two years to rate their satisfaction in key categories including durability, design, camera quality, battery and charging performance, user friendliness, value for money and overall satisfaction.

Eric Chou, Vice President of Mobile eXperience at Samsung Australia, said, “This latest accolade once again showcases Samsung’s commitment to driving meaningful innovation that’s shaped by real customers’ needs, and we’re proud to be honoured with this customer satisfaction award.”

“Our goal is to redefine what’s possible when it comes to mobile hardware and software, improving convenience and functionality, and making sure our whole range of products moves to match the evolving needs of Australians. In an increasingly competitive smartphone market, we’re thrilled to see that our customers are overwhelmingly happy with their experience when using a Samsung phone.”

Tara Donnelly, Canstar Blue’s Managing Editor, Utilities, added, “Samsung has won over public opinion to secure Canstar’s 2026 Most Satisfied Customers Award for Smartphones.

“Canstar’s research shows the cost of living is influencing purchasing decisions, with price the most important factor when choosing a new phone – shaping both the timing of phone upgrades and the type of device they buy.

“Australians gave Samsung strong ratings across the board, identified for offering value and with standout performance in durability and battery life – alongside its AI features that have transformed how Australians work, create and stay connected. The award gives credit to Samsung’s ability to deliver life-changing innovation while meeting consumers’ expectations for long-term value.”

2025 saw Samsung release an exciting range of new smartphones, leaning on cutting edge hardware and AI evolution with the Galaxy S series, hardware innovation with the launch of the Galaxy Z series, as well as an emphasis on boosted functionality in an accessible package with the Galaxy A series. Across the board, a blend of innovation and delivering value for customers has propelled Samsung’s recent suite of devices and set the groundwork for what is to come in 2026. The exciting next chapter begins with Galaxy Unpacked on February 26.

As AI rapidly becomes the new user interface, it’s redefining our relationship with technology. No longer just a collection of apps and tools, the smartphone is evolving into a smart companion that understands user intent and responds in real time. This transformation moves us from reaction to anticipation – where, as AI becomes the UI, intent becomes instant.

The next-generation Galaxy devices are being reimagined around a new AI-powered interface, supported by breakthrough hardware built to unlock their full potential. This future is already unfolding, and the best of Galaxy AI and Samsung craftsmanship is about to be unveiled.

On July 9, Samsung Electronics will host Unpacked in Brooklyn, New York – a borough with an extraordinary spirit and a distinctive history. Brooklyn is where visionary thinking and bold ideas shape the future, so it’s only fitting that Samsung unveils the latest and greatest additions to the Galaxy portfolio in a place known for its culture, creativity, and collaboration. The event will be streamed live on samsung.com/au/, Samsung Newsroom Australia, and Samsung Australia YouTube beginning at 9am AEST.

Stay tuned and make sure to visit news.samsung.com/au/ for all upcoming teasers, trailers and updates ahead of Unpacked 2025.

[1] Fees may apply to certain AI Features at the end of 2025. Certain Galaxy AI features requires Samsung and Google Account. Internet connection may be required to use some features.

Last month, Samsung launched the One UI 7 beta program, setting new standards for mobile AI. Anticipation for the program was higher than ever

One UI 7 seamlessly integrates AI agents and multimodal capabilities into virtually every touch point, simplifying complex tasks to make each user interaction feel more natural, intuitive and uniquely personal.

One UI 7 will be officially released with the upcoming Galaxy S series devices. Check out the quotes[1] below to see what reviewers have to say about One UI 7 beta:

[Carousel image assets showing quotes below]

9to5Google

“Samsung has absolutely nailed it this year.”

BooredAtWork

“Galaxy devices are going to change forever with One UI 7, and I think a lot of people are going to be impressed with what they see.”

PhoneArena

“Well, it seems that One UI 7 is shaping up to be a smash-hit success.”

TA Tech Tips

“One UI 7 is going to turn your phone into an AI absolute powerhouse. Go check it out, it is absolutely awesome.”

TechRadar

“Samsung kicked off the Great Smartphone AI Craze of 2024 with its Galaxy AI feature suite in January, and the company has continued to improve its AI features with each new update to One UI.”

XeeTechCare

“I have to say Samsung is off to a fantastic start. I know there’s going to be a lot more AI-related features coming in as well. This is just the beginning.”

[1] These quotes are pre-purchased media quotes for the use of Samsung

Get ready for AI that is more natural and intuitive. The next evolution of Galaxy AI is coming and it’s going to change the way you interact with the world every day. The new Galaxy S series is about to set the bar once again for mobile AI experiences now and into the future.

On January 23, Samsung Electronics will host Unpacked in San Jose. Join us as we unveil a new chapter in mobile AI – premium Galaxy innovations that bring seamless convenience into every moment of your life. The event will be streamed live on Samsung.com/au,  Samsung Newsroom, and Samsung’s YouTube channel beginning at 5 a.m. AEDT.

Stay tuned and make sure to visit Samsung Newsroom for all upcoming teasers, trailers and updates ahead of Unpacked 2025.

Samsung Electronics Co., Ltd. today announced the global availability of Galaxy Z Fold6, Galaxy Z Flip6, Galaxy Watch Ultra, Galaxy Watch7, and Galaxy Buds3 series.

“We’ve seen significant consumer excitement following the unveiling of our latest Galaxy devices in Paris earlier this month,” said TM Roh, President and Head of Mobile eXperience Business at Samsung Electronics. “By integrating the power of Galaxy AI into our versatile foldable devices as well as expanding it to our ecosystem portfolio, we are continuing our commitment to putting the potential of AI into the hands of millions around the world.”

Galaxy Z Fold6 and Flip6: New and Versatile AI Experiences

The new Galaxy Z Fold6 and Flip6 have opened the next frontier of Galaxy AI[i], leveraging their unique form factors that advance communication, productivity and creativity like never before. When it comes to communication, easily understand someone in another language whether just by listening or having a conversation with Interpreter[ii], making the most of the unique dual screen form factor. Reply while on the move with Suggested replies[iii], which recommends tailored responses to messages without even needing to open the device. Stay productive with Composer[iv], which generates emails and social posts based on just a few simple keywords, and Note Assist[v], which offers a new PDF overlay translation feature, as well as transcription of audio files. Creativity is boosted with Photo Assist[vi], a suite of AI-powered editing tools to create professional-grade content effortlessly. Plus, FlexCam, now supported by Auto Zoom[vii], automatically frames up the perfect selfie all hands-free.

The Galaxy Z Fold6 and Flip6 are slim and light. Galaxy Z Fold6 offers a new cover screen ratio, which also fits more naturally in the hand, while Galaxy Z Flip6 delivers a flagship-level camera experience, longer battery life and for the first time ever, a vapour chamber to maximise performance on-the-go.

Enhanced Galaxy Ecosystem Powered by Galaxy AI

The newest additions to the Galaxy Watch line-up are central to Samsung’s vision for enhancing digital health and everyday wellness through Galaxy AI. Galaxy Watch Ultra and Galaxy Watch7’s Dual-frequency GPS system[viii] tracks location more precisely than ever for workouts in any outdoor environment from busy cities to dusty trails.

Galaxy Buds3 series offers a sleek new blade design for a modern yet practical style, and with Canal Type for Galaxy Buds3 Pro and Open Type for Buds3, there is a pair to suit everybody regardless of their preference. Ultra High Quality[ix] Audio delivers superb detail in every sound and with Super-Wideband Call[x] feature, phone calls can also be heard in flawless quality even when in noisy environments.

Availability

Pre-orders of the sixth-generation Galaxy Z series in Australia were positive, with Galaxy Z Fold6 sales exceeding the previous generation by over 30%.

Galaxy Z Fold6, Galaxy Z Flip6, Galaxy Watch Ultra, Galaxy Watch7 and Buds3 are available in Australia now.

Galaxy Buds3 Pro Australian availability will be shared at a later date.

The Galaxy Z Fold6 is available in Silver Shadow, Pink and Navy, as well as Samsung.com online exclusive colours: Crafted Black and White.

Galaxy Z Flip6 comes in Silver Shadow, Yellow, Blue, and Mint colours as well as Samsung.com online exclusive colours: Crafted Black, White, and Peach.

Galaxy Watch Ultra is available in a 47mm size in Titanium Grey, Titanium White and Titanium Silver.

Galaxy Watch7 is available in two sizes, 40mm and 44mm. Choose from Green and Cream colour options for 40mm and Green and Silver for 44mm.

Galaxy Buds3 series is available in two colours, Silver and White.

For more information, please visit: Samsung Newsroom Australia and samsung.com/au/

[i] Certain Galaxy AI features requires Samsung and Google Account. Internet connection may be required to use some features. AI Features will be provided free of charge until the end of 2025 on supported Samsung Galaxy devices

[ii] For Flip 6, Samsung Account required. Currently limited to select languages only. Certain languages may require language pack download. Translation might not be accurate. FlexMode supported at angles between 75* and 115*. Interpreter feature can be viewed on both the Main Screen and Flex Window is manually enabled, but it cannot be viewed solely on the Flex Window. Dual screens are available in Conversation mode only.

[iii] Requires a Samsung Account and network connection. Suggested Replies feature is only supported from the FlexWindow. Service availability may vary my language, country and app. Translation might not be accurate.

[iv] Composer feature for Chat Assist requires a network connection and Samsung Account login. This feature is activated when a certain number of characters is met. Service availability may vary by language. Accuracy of results is not guaranteed.

[v] Samsung Account and Wi-Fi or mobile data required. Features for Transcript Assist only available on the pre-installed Samsung Voice Recorder app or files recorded using the pre-installed Samsung Phone app, Samsung Notes app or Samsung Interpreter app. May not work on all content pasted or written content. The Auto format function has a limit on the number of characters. Service availability may vary by language. The Summary feature is activated when a certain number of characters is met and is under the character limit. The Voice recording feature for Note Assist may not be supported in some countries. Audio files must be under 3 hours in duration to be processed. Accuracy of results is not guaranteed.

[vi] *Samsung Account may be required to use certain AI Photo Assist features. Edit Suggestion is compatible with JPG, PNG. GIF and MP4 formats. Edit results may vary depending on the photography or filming condition. Editing with Generative Edit results in a resized photo up to 12MP. Editing with Portrait Studio results in a resized photo up to 9MP. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. Accuracy of results is not guaranteed.

[vii] *Auto zoom is available only on the Galaxy Z Flip6 using the rear cameras. FlexCam with auto zoom is limited in low-light conditions. Auto zoom is available in FlexMode and rear camera. Auto zoom will disengage if the zoom is manually adjusted.

[viii] GPS accuracy may vary depending on network environment and other factors. GPS function requires internet connection. Can be used on LTE models without paired smartphone. Non-LTE models require Bluetooth connection to paired smartphone.

[ix] Ultra-high quality audio up to 24bit/96kHz’ is available on Galaxy S24 series, S23 series, Z Fold6, Z Flip6, Z Fold5, Z Flip5 and Tab S9 series with One UI 6.1.1 or above. Ultra-high quality audio feature is only available on select Samsung Galaxy devices at this time. Additional devices may be supported in the future.

[x] Super-Wideband call feature allow Buds to transmit voice up to 16kHz, while previous BT earphones only transmit up to the 8kHz band.

The new Olympic Edition for Paris 2024 is the first-ever Olympic Edition to feature Galaxy AI. Designed to elevate the athletes’ Games-time experience from the moment they arrive in Paris, it is the first to come pre-loaded with a full suite of exclusive services and useful apps. In addition, it marks the first time Samsung’s newest product is being made available to athletes before its official market launch. The Galaxy Z Flip6 will also take center stage at the Olympic Games as the first Olympic Edition to play an integral role on the podium.

It boasts the new Galaxy Z Flip6’s compact and versatile design, in a striking yellow colorway adorned with the Olympic rings and Paralympic agitos in gold. To dress up the phone, Samsung partnered with the Parisian Men’s Luxury Maison, Berluti, who designed the Team France’s official outfits for the Paris 2024 Opening Ceremony, to create an exclusive Flipsuit Case that will accompany each device. Made from Venezia leather, each Flipsuit Case has a unique patina featuring a vibrant color mix inspired by the Olympic rings, celebrating the Olympic spirit and values of excellence and unity.

“Samsung has pushed the boundaries of mobile technology in support of the Olympic and Paralympic Games and its athletes for nearly three decades,” said Stephanie Choi, EVP & Head of Marketing of Mobile eXperience Business at Samsung Electronics. “We are honored to deliver our newest Galaxy innovation to the inspiring athletes of Paris 2024 – and give them the opportunity to experience the powerful and intelligent Galaxy Z Flip6 firsthand, even before its official market launch. We are excited to see how our technology opens up athletes’ Games-time experience like never before — from creating meaningful connections, to sharing and capturing lifelong memories while in Paris and beyond.”

Enhancing the Athletes’ Experience at Paris 2024 with Devices Powered by Galaxy AI

Samsung’s decision to provide its latest addition to the Galaxy portfolio to Paris 2024 athletes before its official market launch stems from the crucial role Galaxy AI technology plays in accelerating a new era of communication, productivity, and creativity on a smartphone. The Galaxy Z Flip6 Olympic Edition includes a range of useful innovations to help athletes open up new experiences throughout the Games, including the following Galaxy AI communication features that will help athletes from around the world connect with ease while in Paris:

• Live translation of calls^[1] – translates phone calls directly on the device in real-time into 16 different languages, making it easy for athletes to call the Olympic hotlines and local contacts in their native language, using Samsung native and select third-party apps.
• Interpreter[2] – instantly translates live conversations, allowing athletes to chat with other athletes and volunteers and receive a live translation of what they’re saying on screen – while still speaking face-to-face, thanks to the phone’s unique dual screen.
• Composer[3] – helps to draft emails and social media posts in apps by using simple keywords. For social media app specifically, it even analyses the tone of past content, making it easier for athletes to express their excitement at some of the competition’s most thrilling or poignant moments.

Athletes can also use Galaxy AI on the Olympic Edition phone to help prepare for competition, enhance their creativity, and capture lifelong memories at Paris 2024, with features including:

• Instant Slow-mo[4] – allows athletes to record, share and analyse their performances in slow motion, making it easier for them to refine their technique.
• Photo Assist[5] – enables athletes to get the perfect shot every time, by resizing, repositioning or even removing unwanted objects within photos.

Built-in Services and Apps Making the Olympic and Paralympic Experience Fun and Easy

To make it easier for athletes to use the phone while in Paris and beyond, each Galaxy Z Flip6 Olympic Edition will come with an eSIM of 100GB 5G data in partnership with Orange, and two years of Samsung’s international warranty. Additionally, to keep track of the latest Games-time schedules and travel around the Olympic venues with ease, several official International Olympic Committee (IOC) apps such as Athlete 365[6], Olympic Shop, Paris 2024, Transport Accred App, and IOC hotline will be pre-loaded. 

Via Samsung Wallet^[7], it also will come pre-loaded with an in-app pass for free beverages in vending machines located throughout the Olympic and Paralympic Village in partnership with fellow Worldwide Partner, The Coca-Cola Company, and an unlimited complimentary public transport access card, in partnership with Île-de-France Mobilités (IDFM), so they can enjoy touring the city of Paris and its region.

To bring some fun and personalisation to the athlete experience, each Galaxy Z Flip6 Olympic Edition will feature a suite of interactive, Paris 2024-themed apps, as well. These include PinQuest and Galaxy Experience for collecting and exchanging real and digital pins during Games-time, Olympic Go!, the official Olympic Game, and Galaxy Skateboard, a new game featuring the Phryges, the Paris 2024 mascots.

Sharing Moments of Victory from the Podium Firsthand

Standing atop the Olympic and Paralympic podium during the medal ceremony and realising a lifelong dream is one of the most emotional and memorable moments an athlete can experience. Traditionally photographed by accredited media only because athletes have been prohibited from bringing personal belongings — including their mobile phones — to the ceremony, the view has always been captured from a distance and not through an athlete’s own lens.

For the first time in Olympic and Paralympic Games history, Samsung will provide the Galaxy Z Flip6 Olympic Edition for use on the podium at Paris 2024, so athletes can create their own memories and emotions via a new, victory selfie. Samsung’s customised technology will map and sort the athletes’ selfies by sport and upload them to Athlete365 in real-time, which will allow athletes to save and share their iconic moments with family and fans.

The Galaxy Z Flip6 Olympic Edition will be displayed at Olympic rendezvous @ Samsung showcases, including the one at Champs-Elysees 125, starting July 12. In collaboration with the IOC and International Paralympic Committee (IPC), athletes will receive their Galaxy Z Flip6 Olympic Edition from Samsung starting July 18.

_{[1]Live Translate requires a network connection and Samsung Account login. Live Translate is only available on the pre-installed Samsung Phone apps and some third-party apps. Support may vary by region. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed.}

_{[2] Interpreter requires Samsung Account login. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. Availability and supported features may vary by country, region or carrier. Availability of supported languages may vary.}

_{[3] Composer requires a network connection and Samsung Account login. Service availability may vary by language. Accuracy of results is not guaranteed.}

_{[4] Instant Slow-mo feature is available on Samsung Video Player and Samsung Gallery. May not be available on certain video file types. Accuracy of results not guaranteed.}

_{[5] Features for Photo Assist require a network connection and Samsung Account login. Editing with Generative Edit results in a resized photo up to 12MP. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. The accuracy and reliability of the generated output is not guaranteed.}

_{[6] Athlete365 is the official Olympic athlete community created to grow the Olympic athlete community and make athletes’ lives better. It offers support to Olympic athletes on their journey to the Olympic Games and after by providing digital and physical spaces in which they can learn, express themselves and connect to the wider athlete community.}

_{[7] Free beverages benefit will be available from 26 July – 8 September 2024 and the complimentary public transport access benefit will be available from 15 July – 15 September 2024}

On July 10, Samsung Electronics will host Galaxy Unpacked in Paris — where the iconic cultural nexus and trend epicentre becomes the perfect backdrop for the rollout of our latest cutting-edge innovations. The event will be streamed live on samsung.com/au/, Samsung Newsroom Australia and Samsung’s YouTube channel at  11pm AEST.

Stay tuned and make sure to visit news.samsung.com/au for all upcoming teasers, trailers and updates ahead of Unpacked 2024.

[1] Fees may apply to certain AI Features at the end of 2025

Samsung Electronics Co., Ltd.  announced the global availability of the new Galaxy S24 series, which has received an impressive number of pre-orders thanks to its transformational Galaxy AI capabilities.[1] Following the announcement, the new Samsung Galaxy S24 series achieved a double-digit increase in Australian and global pre-order sales compared to its predecessor with above 65% of consumers opting for the most premium Galaxy S24 Ultra.

“The launch of the Galaxy S24 series demonstrates our initial step toward a new era of AI phones that go beyond the current smartphone,” said TM Roh, President and Head of Mobile eXperience Business at Samsung Electronics. “Designed to be an essential part of our daily lives, Galaxy AI will change the way people interact with the world. We can’t wait to see how our users enhance and empower their everyday lives with Galaxy AI to open up endless possibilities”.

Galaxy AI delivers innovative and practical AI features to help transform the way we communicate, create and discover the world. From barrier-free communication through features like Live Translate[2] and Chat Assist[3] to a new standard for search provided by Circle to Search with Google[4], AI can help improve nearly every experience that Galaxy S24 users can enjoy. The new ProVisual Engine, a suite of AI-powered camera tools, maximizes creative freedom, from image capturing with new zoom capabilities to editing with the help of generative AI.

Samsung goes even further to make the latest innovations more accessible so that more users can enjoy these enriched experiences. More language options will be available for AI features, in addition to the current 13 languages. Some Galaxy AI experiences may also extended to previous models through software updates, including the Galaxy S23 series, S23 FE, Z Fold5, Z Flip5, and Tab S9 series. Lastly, in Samsung’s commitment to a longer and reliable product lifecycle, Galaxy S24 series now offers seven generations of OS upgrades and seven years of security updates.

From February 7, the Galaxy S24 Ultra, Galaxy S24+ and Galaxy S24 will be widely available through select carriers and retailers and on Samsung.com.au. The Galaxy S24 Ultra comes in Titanium Grey, Titanium Black, Titanium Violet and Titanium Yellow. The Galaxy S24+ and Galaxy S24 are available in Onyx Black, Marble Grey, Cobalt Violet and Amber Yellow. More unique exclusive colour options will be available at Samsung.com.au[5], including the Galaxy S24 Ultra in Titanium Blue, Titanium Orange and Titanium Green and the Galaxy S24+ and Galaxy S24 in Sapphire Blue, Sandstone Orange and Jade Green.

For more information about Galaxy S24 series, please visit: Samsung Newsroom Australia and  Samsung.com.au.

[1] Certain Galaxy AI Features requires internet connection, Samsung and Google Account. AI Features will be provided free of charge until the end of 2025 on supported Samsung Galaxy devices.

[2] Network connection and Samsung Account required. Currently limited to select languages only. See website [insert hyperlink] for full list of available languages. Live Translate feature must be enabled and language package must be downloaded prior to use. Only available on the pre-installed Samsung Phone app. Translation might not be accurate

[3] Requires Wi-Fi connection or mobile data. Some features of Chat Assist may require a Samsung Account. Translation might not be accurate. The availability of translation service may vary by country, region, or language. Accuracy of results is not guaranteed. Supported apps include Samsung Messages, Android Messages, KakaoTalk, Whatsapp, Instagram, Google Chat, Signal, Line Messenger and Tango. List of supported apps may vary from country.

[4] Requires internet connection. Mobile data fees may apply. Circle to search feature must be enabled. May not work on all visual elements. Google SafeSearch filter applies.

[5] Availability of colours may vary by market and carriers.

A revolutionary mobile experience is coming. Get ready to discover a new era full of possibilities with the latest Galaxy innovations, designed to help transform how you live, connect and create. The new Galaxy S series will set a higher standard for our most intelligent mobile experience yet.[1]

Experience the epic in everyday life like never before.

On January 18, Samsung Electronics will host Unpacked in San Jose. Join us as we unveil the latest premium Galaxy innovations, providing an all-new mobile experience powered by AI. The event will be streamed live on Samsung.com/au, Samsung Newsroom, and Samsung’s YouTube channel beginning at 5 a.m. AEDT.

Stay tuned at News.samsung.com/au for all the upcoming teasers, trailers and news about Galaxy Unpacked 2024.

[1] When compared to previous Galaxy S Series Devices.

A new cultural driver is coming. Come along on our journey to discover an all-new Galaxy as we showcase our latest technologies designed to open possibilities and transform lives. It’s going to make you want to Join the flip side.

Find out more by joining Samsung Electronics on July 26 as we host the very first Unpacked in Seoul, Korea, a place where traditional culture and futuristic visions intersect to inspire global trends and game-changing innovation. The event will be streamed live on Samsung.com, Samsung Newsroom and Samsung’s YouTube channel beginning at 9:00 pm  AEST.

And as always, visit Samsung Newsroom for more upcoming teasers, trailers, and the latest updates.