From Day One to Years Later: Samsung Care+ Offers Comprehensive Protection for Galaxy Users

Last week, Samsung launched the new Galaxy S26 series – its most intuitive Galaxy AI phone yet. Consumer response has been stellar, with pre-orders moving quickly and excitement building around the device’s innovative features. As these cutting-edge devices begin arriving, it’s important to consider how you will care for it. The average phone upgrade cycle has increased from 2.4 years to a whopping 3.5 years globally[1], signalling a shift toward longer device ownership.

That’s where Samsung Care+ comes in. Not only does it provide certified care for your Galaxy device, it provides peace of mind today and lasting value tomorrow.

Flexible Choices

Samsung Care+ includes two service requests for physical malfunction and liquid resistance failure every 12 month period², and also provides repairs for mechanical malfunctions or defects³. For users prioritizing long-term performance and reliability, the Samsung Care+ Extended Warranty provides confidence well beyond the standard warranty period.

Samsung Care+ Premium offers two replacement requests if you fail to locate your device using SmartThings Find⁴, and includes all the great features of Samsung Care+.

Samsung Care+ plans offer flexible payment options with pay up front choices. For Galaxy S26 Ultra users, Samsung Care+ starts at $139 if you pay up front for one year of coverage. Samsung Care+ Premium starts at $189 if you pay up front for 1 year of coverage.

Professional Service Without the Hassle

Protection is only valuable if you can access it when needed. That is what matters most. Samsung Care+ delivers service designed to provide expert care in a simple, accessible way – wherever you are.

The claims process is designed for clarity. No complex forms. No confusing requirements to navigate. Samsung Care+ offers a streamlined claims process, ensuring customers can receive the care they need while minimizing disruption to their daily routines.

Once your claim is submitted, Samsung-authorized service centres take over. Every repair is handled by certified technicians using Samsung genuine parts. This approach does more than fix immediate problems – it maintains your device in optimal condition, preserving what you invested in whether you plan to keep it for years or eventually upgrade.

And here’s something people often overlook until they are traveling. Your device goes everywhere with you, so your protection should too. Samsung Care+ provides comprehensive coverage both at home and abroad⁵ without travel restrictions. Toronto. Vancouver. London. Los Angeles. Barcelona. Wherever life takes you, Samsung Care+ is there for you.

Peace of Mind, And Long-Lasting Value

The Galaxy S26 series is engineered to simplify the tasks you do on your phone through its most user-friendly Galaxy AI experience yet. Samsung Care+ ensures it keeps doing that – delivering the peace of mind to enjoy your device to the fullest anywhere, anytime while maintaining its value over time.

Samsung Care+ is available when you purchase your Galaxy S26 series on Samsung.com or Samsung Experience Stores, making it easy to add protection from day one. Already have your device? You can still enroll within 60 days of device purchase by visiting https://www.samsung.com/ca/offer/samsung-care-plus or on your S26 device through Settings > About Phone > Samsung Care+.

For more information on Samsung Care+, please visit https://www.samsung.com/ca/offer/samsung-care-plus.

1 SQ Magazine, “Smartphone Statistics 2026: Powerful Insights,” updated February 18, 2026. Available at: https://sqmagazine.co.uk/smartphone-statistics/

2 The service fee, plus applicable taxes, applies to all service requests, and is payable when you submit a service request. All service fees are based on your device’s tier at the time you purchased the plan. For smartphones only: Screen-Only Service Fee of $39 applies to exterior screen malfunction or interior screen malfunction of the smartphone device. Full Service Fee as per Your Device Tier applies to mechanical malfunction or defect, physical malfunction or liquid resistance failure and is a different fee. For Screen-Only Service requests, if, upon inspection of Your Device, it is discovered that the malfunction is beyond screen-only, the Full Service Fee will apply and You will be charged the difference. For Galaxy Z Fold and Galaxy Z Flip devices, the Screen-Only Service Fee is limited to repair of one screen panel. If both the interior and exterior screens are malfunctioning, the Full Service Fee will apply.

³ There are no limits for service requests due to mechanical malfunction or defects, provided they are not protected by the manufacturer’s warranty.

⁴ Samsung Care+ Premium is not available in Quebec. Replacement Service Fee, plus applicable taxes, will apply to each service request related to failure to locate the Device. All replacement service fees are based on your device’s tier at the time you purchased the plan. If Device failure is due to physical malfunction or liquid intrusion resistance (including Screen-Only malfunction for smartphone devices), or if SmartThings Find fails to locate Your Device, Samsung Care+ Premium provides a maximum of two (2) service requests every 12 months.

⁵ Services may be available outside of Canada on a limited basis and at Samsung’s sole discretion.