From expert diagnosis to performance optimization, you can expect high quality service from a Samsung Exclusive Service Centre

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Learn the top five reasons why you should trust a Samsung Exclusive Service Centre with your Galaxy device.


Samsung is committed to providing quality and cost-effective repair service for Canadians – even when your device is out of warranty. Whether your Galaxy phone, tablet or wearable is in- or out-of-warranty, it is important to choose a Samsung Service Centre for the best service, so you can ensure your Samsung Galaxy product can preserve its ideal condition for as long as possible.


Here are the top five reasons you should trust a Samsung Service Centre to service your device:

1. Better Screen Repair Option[i]

For mobile devices with screens in need of repair, Samsung Exclusive Service Centres offer a cost-effective screen repair solution by choosing to replace only broken parts in lieu of replacing a complete screen module. This helps reduce e-waste as fewer parts are being replaced. Click here to find out the out-of-warranty repair prices.


2. Galaxy Consultants and Certified Technicians You Can Trust

Trust your device in the hands of Samsung experts. Our Galaxy consultants will help provide helpful tips and diagnose your device to ensure optimal performance. Should your Galaxy device require a repair a Samsung-certified technicians will repair your product to the highest standard.


3. 90-Day Repair Warranty

After completing an out-of-warranty repair, such as damage not currently covered by your existing warranty, a Samsung Exclusive Service Centre will provide a 90-day warranty or the balance of the manufacturer’s limited warranty (whichever period is longer). If an issue arises after repair has been completed, you can feel confident that the service centre will make it right and repair the product within the warranty guidelines.


4. Genuine Service Parts

All products serviced at a Samsung Service Centre are repaired using 100 per cent Samsung genuine parts, ensuring high quality of repair.


5. 24/7 Online Booking

With Samsung’s Your Service portal, customers can sign into their Samsung Account and request a repair for a new or already registered product within a few minutes.


To book your repair, visit a Samsung Exclusive Service Centre or book an appointment online. If you do not have a location nearby, get the same cost-effective pricing and convenient repair with our Door-to-Door Service program. Visit to learn more.


Please see below for the full list of Samsung Exclusive Service Centres:


  • Samsung Experience Store – CF Toronto Eaton Centre
    • 220 Yonge St, Toronto, On, M5B 2H9
  • Samsung Experience Store – Sherway Gardens
    • 25 The West Mall Unit 3020, Etobicoke, ON M9C 1B8
  • Samsung Experience Store –Yorkdale Mall
    • 3401 Dufferin St, North York, ON M6A 2T9
  • Samsung Customer Service Centre – Heartland Town Centre
    • 8-5985 Rodeo Dr, Mississauga, On L5R 3X8


  • Samsung Experience Store – Montreal Eaton Centre
    • 677 Rue Sainte-Catherine Street West Unit #3555, Montreal, QC H3B 5K4
  • Samsung Customer Service Centre – Montreal
    • 10 5395 Rue des Jockeys, Montreal, QC H4P2T7


  • Samsung Experience Store – Metrotown
    • 4700 Kingsway #1132, Burnaby, BC V5H 4M1


[i] Available for specific models. To qualify for screen glass repair, the device cannot have (i) a damaged frame or swelling of the battery, or (ii) any other hardware failures detected during the triage process. In the event that the device does not qualify for screen glass repair, the Samsung Authorized Service Centre will contact you to discuss alternative repair solutions.  

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