Samsung Canada Partners with iQmetrix to Offer Samsung Care+ to More Canadians

Samsung Canada is pleased to announce a partnership with iQmetrix, one of North America’s leading providers of telecom retail management solutions, to integrate Samsung Care+ into iQmetrix’s retail management system.

This integration will give iQmetrix clients, representing over 2,000 retail locations across Canada, the ability to offer customers enhanced protection of their new Samsung devices with Samsung Care+, a total care service for Samsung Galaxy smartphones, laptops, tablets, hearable, or wearable devices.

Customers will be protected against physical or liquid damage and mechanical malfunctions or defects not covered by the manufacturer’s warranty, for up to two years^{[1] [2]}. With the Samsung Care+ Plan, a team of dedicated Samsung Galaxy experts is available to help get Galaxy users back on track.

“When life happens, Samsung has you covered. Partnering with iQmetrix to offer Samsung Care+ services to even more Canadians is an exciting opportunity for us,” said Steven Cull, Head of Mobile Product Management, Services and Strategy at Samsung Canada. “With a Samsung Care+ Plan, Canadians get peace of mind thanks to comprehensive service coverage on any new Galaxy smartphone, laptop, tablet, or wearable device, delivered by a dedicated team of Galaxy experts. Through iQmetrix’s expansive network of retail partners, the option to purchase Samsung Care+ has never been simpler.”

Joanne Helm, Vice President of Partner Management, added, “iQmetrix and Samsung have been strong partners for years and we’re excited to bring this fully integrated solution to the Canadian market together. We’re continually looking for ways to make things easy for our Retailers and working with Samsung on this offering is another example of our ongoing commitment to innovation.”

iQmetrix is currently offering Samsung Care+ at Samsung Experience Stores in Canada, with plans to expand to upwards of 2,000 retail locations throughout 2022.

To learn more about Samsung Care+, please visit https://www.samsung.com/ca/offer/samsung-care-plus/

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^[1] Make up to two service requests for physical or liquid damage per year, to a maximum of four throughout the lifetime of the plan. Additional restrictions apply. Please see terms and conditions for full coverage details.

^[2] There are no limits for service requests due to mechanical malfunction or defects, provided they are not protected by the manufacturer’s warranty. A service fee applies to all service requests. Additional restrictions apply. Please see terms and conditions for full coverage details.