Schlegel Villages Director of IT Operations Speaks to How Samsung Rugged Mobile Solutions Enhance Operations

The Galaxy XCover6 Pro supports front-line staff with everything from real-time documentation to urgent communications

When asked about the deciding factor that made Schlegel Villages begin the switch to the Samsung Galaxy XCover6 Pro, Director of IT Operations, Bill Bowern expressed that the ease and interconnectedness of the Galaxy ecosystem was a critical draw. The devices seamless connectivity presented the opportunity for Schlegel Village teams to run more efficiently in high pressure situations, such as immediately documenting information in critical situations.

Schlegel Villages is a leading provider of long-term care and retirement communities across southern Ontario, dedicated to providing exceptional essential care to its residents. Employing thousands of caregivers across the province and with expansion plans in sight, Schlegel Villages needed devices that their employees could count on.

“It will become an essential tool for every part of the employees’ day,” Bowern says when speaking about the Galaxy XCover6 Pro. “PSWs can save hours daily through real-time documentation, nurses can complete hand hygiene audits, and maintenance staff can use the camera feature to capture photos of broken items, building leaks, and efficient processing of maintenance requests, all using the portable Galaxy XCover6 Pro.”

Prior to beginning this transition, Bill explained how Schlegel Villages was looking for intelligent devices that could fit in staff’s pockets, withstand being dropped or banged and enable efficient workflows and communications.

“Samsung’s rugged devices have been an excellent fit for our team members, providing the adaptability and connectivity we need. The Galaxy XCover6 Pro ensures that our staff has reliable tools to support them in delivering the best care possible.”

To learn more about how the X Cover6 Pro supports Schlegel Villages in its daily operations, see the full Schlegel Villages case study on Samsung’s Business Insights page.