Samsung Offers Peace of Mind for Homeowners with Samsung Care+ Premium

• Samsung Care+ Premium is an expansion of the Samsung Care+ extended warranty programme, offering curated service packages and flexible monthly payment plans
• For more intelligent home monitoring, SmartThings integration of Samsung Bespoke AI home appliances enables energy optimisation and remote control.
• Samsung Knox and Knox Matrix provide advanced security for connected devices
• New Samsung Care+ Premium zone opens at Samsung Experience Store VivoCity

Samsung Electronics Singapore is now offering  Samsung Care+ Premium  for selected home appliances for holistic, total care for select home appliances and entertainment devices, covering TVs, air conditioners, washers/dryers, AirDresser garment care appliance, refrigerators, kitchen appliances and cleaning appliances.

Samsung Care+ Premium is an expansion to the existing Samsung Care+ programme that offers extended warranty support of up to five years (from 1 year with a basic warranty)^[1], as well as remote troubleshooting support for users should they face any issues.

More complete care with Samsung Care+ Premium for home appliances

Available in two plans tailored to fit homeowners’ requirements – Samsung Care+ Premium Smart and Expert – consumers can benefit from a flexible programme that provides comprehensive support, complimentary accessories^[2] to keep appliances running in tip-top shape, and up to 17 scheduled maintenance visits^[3] during the extended warranty period.

Users will also receive a personalised monthly home care report, offering homeowners a holistic view of usage patterns and energy consumption. This allows homeowners to make more informed decisions and allow them to find ways to defray rising energy costs.

This pairs perfectly with SmartThings, granting homeowners control of their connected home devices. And when combined with AI Energy Mode on supported appliances, it can result in energy savings of up to 70%^[4].

Most importantly, Samsung Care+ Premium offers homeowners bite-sized monthly repayment plans of up to 36 months, which reduces the burden of large upfront costs associated with new appliances purchases.

Find out more at https://www.samsung.com/sg/multistore/sg_eppfinancing/offers_epp/sc_premium/.

Even more protection for your home entertainment devices

Homeowners who purchase a new TV and opt for Samsung Care+ Premium (Smart) also enjoy extended warranty support and remote troubleshooting support against unexpected breakdowns.

In the event where a Samsung TV panel is accidentally damaged, users will be eligible for a one-time 15% discount on a new panel. In addition, users can seek a replacement for a remote control if it is faulty. TV owners are also eligible to a 20% off for their next soundbar purchase via the Samsung Online Store to complete their home entertainment setup.

Enhanced protection with Samsung Knox

To offer users a greater peace of mind, all Samsung AI-enabled devices are safeguarded with Samsung Knox^[5], a defence-grade security platform that safeguards every connection from external threats.

As more devices and appliances become interconnected and “talk” to each other, there is increased need to secure every connection against potential threats. Knox Matrix is a security solution that offers comprehensive support for connected devices and networks using private blockchain technology. For example, if a connected AI appliance is compromised due to a malicious app, Knox Matrix can detect the threat and isolate the connection, while informing users of the breach.

You can learn more about how Knox Matrix acts to protect connected home devices here.

All-new Samsung Care+ Premium Zone at Samsung Experience Store, VivoCity

To help users better understand Samsung Care+ Premium, Samsung will welcome a new space at its Samsung Experience Store at VivoCity to better showcase products covered under the programme. In addition to being able to view connected home appliances and entertainment devices, interested homeowners can also learn more about Samsung Care+ Premium and shop online-exclusive appliances in-store.

Customers can also bring home a limited edition Careby, the Samsung Care+ Premium companion^[6] when they visit the Samsung Experience Store at VivoCity.

To redeem, consumers can:

1. Visit the Samsung Experience Store at VivoCity and approach the staff.
2. Complete a simple form, follow @samsungsg on Instagram, and share this post.
3. Collect their item upon verification.

At a glance: Samsung Care+ Premium

For Home Appliances

For TV

Please refer to full T&Cs here.

For full details and coverage for respective appliances and devices under Samsung Care+ Premium and Samsung Care+, visit

• https://www.samsung.com/sg/offer/samsung-care-plus/appliances/
• https://www.samsung.com/sg/multistore/sg_eppfinancing/offers_epp/sc_premium/

_{^[1] Warranty periods and coverage vary across product categories and models. Please check detailed warranty terms for each product.}

_{^[2] Complimentary drum cleaning kit for select laundry care products, charcoal filter replacement for select cooking hoods or complimentary water filter replacement for select refrigerators}

_{^[3] From Year 3 onwards. Scheduled maintenance visits are spread across three years from Year 3 to 5. Number of scheduled maintenance vary for different products.}

_{^[4] Up to 15% in refrigerators, and up to 70% for washers and dryers}

_{^[5] Samsung Knox is applied to select devices launched in 2018 and later.}

_{^[6] While stocks last. Samsung reserves the right to amend these Terms and Conditions and/or amend or withdraw this Promo at any time without prior notice and without assigning any reasons.}

_{^[7] Samsung Care+ Premium plans are available for purchase with new home appliances through the Samsung.com online store}

_{^[8] From Year 3 onwards. Scheduled maintenance visits are spread across three years from Year 3 to 5. Samsung Care+ Premium (Smart) is eligible for up to 4 scheduled maintenance visit. For more details visit https://www.samsung.com/sg/multistore/sg_eppfinancing/offers_epp/sc_premium/}

_{^[9] Air Conditioners are excluded and are covered under a 1-year warranty.}

_{^[10] From Year 3 onwards. Scheduled maintenance visits are spread across three years from Year 3 to 5. Samsung Care+ Premium (Expert) is eligible for up to 17 scheduled maintenance visits. For more details visit  https://www.samsung.com/sg/offer/samsung-care-plus/appliances/}

_{^[11] Complimentary drum cleaning kit for select laundry care products, charcoal filter replacement for select cooking hoods or complimentary water filter replacement for select refrigerators}