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A New Era in Mobile Technology: Galaxy Fold to Launch with New Premier Service in the U.S.


The Galaxy Fold—a first-of-its-kind, foldable mobile device with the functionality of both a smartphone and a tablet—will arrive for U.S. consumers in the coming weeks.

It’s an exciting moment for the industry—as the Galaxy Fold marks the beginning of a new era in mobile technology. With an entirely new form factor and newly created materials, the Galaxy Fold is designed to inspire and unlock new mobile experiences.

Samsung Galaxy Fold - Cosmos Black

Samsung Galaxy Fold – Cosmos Black

And, during the past several months, our team has been refining the Galaxy Fold to ensure we can provide the best possible experience. We learned from the feedback we received, and not only applied those lessons to the Galaxy Fold’s design, but also took the time to rethink the entire consumer experience from purchase to unboxing and post-purchase service.

In the coming weeks, the Galaxy Fold will be available in Cosmos Black and Space Silver for U.S. customers.

Engineered with new materials and technologies, the Galaxy Fold fundamentally reimagines what a mobile device can do. It combines the best of two worlds—smartphones and tablets—with a large, immersive screen that folds up into your pocket.

When closed, you can launch apps on the front cover display, and navigate the screen with one hand, just like a standard smartphone.

But everything changes when you open up the immersive, 7.3-inch Infinity Flex Display. You can explore new ways to multitask, including—for the first time—the ability to run three apps on screen at once. You can watch videos and play games on the biggest screen Samsung has ever put on a smartphone. And you can even seamlessly switch between the cover and main displays, so you get the best viewing experience for any situation¹.

The Galaxy Fold is a groundbreaking product and unlike any mobile device on the market. And Samsung has designed a new premier service to help people discover the capabilities of this extraordinary device.

We’re introducing the new Galaxy Fold Premier Service to give you direct access to Samsung experts who can provide you tailored guidance and support over the phone any time, any day. This includes an optional one-on-one onboarding session to walk you through every innovation packed into the Galaxy Fold and demonstrate how best to navigate this revolutionary device.

For Galaxy fans purchasing the Galaxy Fold later this month, Samsung has created a new kind of customer experience that’s as remarkable as the device itself. And during the coming weeks, we look forward to sharing more about this exciting new chapter for consumers—and the entire mobile industry.

¹ App Continuity works only with supported apps.

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