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QLED TV FAQs

on 29-11-2017
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The Samsung range of QLED TVs have revolutionised television viewing. But consumers have some questions about what’s behind the astounding quality and brilliant colours.

What is a Quantum Dot?

Quantum dots are tiny particles of between two and 10 nanometres in diameter. The reason they’re so brilliant at displaying colour is that each dot gives off a different colour according to its size.

 

What’s the difference between OLED and QLED?

OLED stands for Organic Light-Emitting Diode, which is an organic, carbon-based film that’s placed between two conductors. When an electrical current is passed through, it emits light. The type of OLED technology used in televisions is Active-Matrix and it requires electronics to switch each pixel on or off individually, which is better for displaying deep blacks.

 

QLED stands for Quantum Dot Light Emitting Diode. Instead of the photoluminescent particles in OLED, QLED are electroluminescent nanoparticles. That means that light can be supplied directly to a display, instead of via an LED backlight, which can distort the pureness of colours.

 

What’s the resolution of a QLED TV?

3840 x 2160 resolution.

 

What does colour volume mean?

It means that colour doesn’t ever fade, in any lighting condition. Pinpoint colour accuracy, improved brightness and the deepest blacks are achieved on an active display.

 

What is a one-connect box?

One Connect Box is a media receiver with a built-in TV tuner. It minimises cable clutter by functioning as a hub for connecting A/V components, while using a single one connection cable to interface with the panel. There are several other ports available in the One Connect box for seamless connectivity. The slim near-invisible optical cable connects every device to the TV through the One Connect box, allowing you to place devices further away so you can use the space for your decor. With auto detection, the QLED TV recognises your HDMI connected devices almost instantly. The input selection screen shows you what devices (satellite, Blu-Ray, Xbox) are connected in each HDMI input.

 

What is a Clean Cable Solution?

This eliminates clutter by neatly routing cables through the base of the TV stand.

 

What can I control with the OneRemote?

You can control key functions for your HDMI connected devices (satellite, cable, Blu-ray, soundbar) with a single remote – Samsung One Remote. There’s also no need to navigate; you can see everything in one place with the Smart Hub and find your favourite shows and games faster, you can even preview thumbnails without opening the content.

 

What is Burn-in?

With the QLED, burn-in isn’t something you’ll ever experience because the technology protects your screen from this. Burn-in is a permanent defect in areas of a TV display that can be caused by cumulative effects of displaying the same image or scene for extended periods of time, sometimes even as little as one hour.

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For any issues related to customer service, please go to samsung.com/za/support for assistance.
For media inquiries, please contact ssapr.newsroom@samsung.com.

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