Samsung Announces Free Software Upgrade

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The upgrade to specific devices will save customers data and include installation of Samsung Pay

JOHANNESBURG, South Africa – 27 May, 2019 – Samsung South Africa today announced a free firmware upgrade, to assist customers with specific Samsung devices, namely the Galaxy A5/A7 (2017 models), S7 and S7 Edge devices. Customers who visit participating Samsung Service Centres for the upgrade will save up to 5GB of data on the device software update and also receive a free installation and activation of Samsung Pay. The free upgrade offer will run from 23 May to 6 June 2019. Terms and conditions apply.


The upgrade process is as follows:


• Customers are to visit a participating Samsung Service Centres from 23 May 2019 and request their free upgrade.
• The Service Centre will confirm that the device is a Galaxy A5/A7 (2017), S7 or S7 Edge device (South African models only) and then complete their upgrade.
• The support staff will then perform the free installation and activation of the Samsung Pay app.


Samsung Pay is continuing to blaze new trails with mobile payments in South Africa and this free installation will allow more Samsung users to make full use of its convenience. This secure and simple digital wallet instantly gives Samsung Pay supported devices the functionality of a bank and loyalty card, which can be used almost anywhere* you can swipe, insert or tap a payment card.


The participating Samsung Service Centres are:



Main City: Rivonia
Partner: MMall
Contact No: 011 326 8337
Address: The Wedge Shopping Centre, 255 Rivonia Road


Main City: Midrand
Partner: Mall of Africa – Samsung Brand Store
Contact No: 010 001 9441
Address: Shop 1151, Mall of Africa, Waterfall City, Midrand


Main City: Fourways
Partner: Fourways Mall – Samsung Brand Store
Contact No: 011 465 1466
Address: Shop G17, Fourways Crossing, William Nicol Dr, Fourways


Main City: Rosebank
Partner: Rosebank – Samsung Brand Store
Contact No: 010 001 5070
Address: Shop 323-325, 50 Bath Ave, Rosebank Mall, Johannesburg


Main City: Bedfordview
Partner: Eastgate – Samsung Brand Store
Contact No: 011 615 1157
Address: Shop U59, Eastgate Mall, 43 Bradford Road, Bedfordview




Main City: Pretoria
Partner: Pandadox
Contact No: 010 140 1780
Address: Shop B6 The Grove Mall Cnr Simon Vermooten Road


Main City: Menlyn
Partner: Menlyn – Samsung Brand Store
Contact No: 012 368 1055
Address: Shop LF 139A Menlyn Park Shopping Mall, Menlyn, Pretoria




Main City: Durban
Partner: Circle seven
Contact No: 031 569 2806
Address: 10-17 Redlyn Business Park, 1st Floor, 5 Riverhorse Valley


Main City: Durban
Partner: TM Electronics
Contact No: 031 579 2719
Address: Unit No 2 Teakfield, 1 Teakfield Road – Durban North


Main City: Durban
Partner: Gateway Mall Samsung Brand Store
Contact No: 031 566 6795
Address: Shop F162, 1 Palm Blvd, Umhlanga Ridge, Umhlanga




Main City: Century City
Partner: Canal Walk Samsung Brand Store
Contact No: 021 555 4683
Address: Shop 38, Canal Walk Shopping Centre, Century City, Cape Town


Main City: Cape Town
Partner: V & A Waterfront Samsung Brand Store
Contact No: 021 421 1055
Address: 217 Dock Rd, V & A Waterfront, Cape Town


Main City: Bellville
Partner: Tygervalley Samsung Brand Store
Contact No: 021 914 0909
Address: Shop UL506D, Entrance 10, Upper Level, Willie Van Schoor Ave, Tygervalley


Main City: Somerset West
Partner: Somerset West Samsung Brand Store
Contact No: 021 851 1946
Address: Shop 301, Centenary Drive Intersection of N2 & R44, Somerset Mall, Somerset West


About Samsung Pay
Samsung Pay, a mobile payment service from Samsung Electronics, is simple, safe and available almost anywhere* you can swipe or tap your card. Combining NFC (Near Field Communication) with Samsung’s proprietary MST (Magnetic Secure Transmission) technologies, Samsung Pay provides consumers a way to pay almost anywhere you can swipe or tap a card at millions of merchant globally. Samsung continues to strategically expand its partnership ecosystem for Samsung Pay to provide greater flexibility, access, and choice for customers while enabling an easy and safe payment experience. Samsung Pay is compatible with select cards and Samsung devices. Please visit to learn more.


* 97% acceptance rate based on local trials for compatible smartphones (NFC and MST). Compatible wearablesand smartphones (NFC only) will have a lower acceptance rate as they can only be used at contactless terminals.
Terms and Conditions Apply.

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