Samsung S-Care Offers Customers More Peace of Mind

24-03-2026
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24 March 2026 Samsung offers the S-Care[1]service plan to its customers, covering Samsung products, including TVs. S-Care extends the standard warranty[2] that comes with new Samsung products, providing the same trusted benefits for an additional period. This service gives consumers greater value and convenience when investing in their home entertainment experience.

 

Customers purchasing a Samsung TV on the Samsung Online Store www.samsung.com/za can purchase this extended service plan, offering protection and expert support.

 

With S-Care, Samsung TV owners benefit from:

  • Extended Protection – Enjoy a total of four years of coverage: Samsung’s standard two-year warranty plus an additional two-year S-Care extended warranty.
  • Seamless, Automatic Coverage – S-Care activates immediately after the standard warranty period ends, ensuring uninterrupted support and protection.
  • Samsung Online Store Availability – S-Care can be added at checkout when purchasing a Samsung TV on the website, providing customers with a premium experience and added value.

 

Samsung continues to prioritise customer peace of mind by offering reliable and convenient after-sales support. With S-Care for TVs, customers can enjoy their entertainment worry-free, knowing Samsung has them covered for four years.

 

 

Samsung’s customers have access to Samsung Authorised Service Centres, which offer:

  • In-warranty and out-of-warranty repairs
  • Flexible service options:
    • In-home repair for TVs 42 inches and larger

 

To ensure seamless support, customers must book their repair through an authorised Samsung Service Centre. If an issue cannot be resolved remotely, Samsung will assist in scheduling the repair or refer customers to the nearest authorised facility.

 

Give your Samsung TV the care it deserves and enjoy stress-free viewing with continued, reliable expert support through S-Care.  Add S-Care at checkout and enjoy uninterrupted entertainment. Terms and conditions apply.

 

[1] Terms and conditions apply.

[2] The Warranty Service is applicable to Samsung Products and Samsung Accessories, which were purchased in South Africa and in accordance with the terms and conditions. https://www.samsung.com/za/support/warranty/

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Products > TV & Audio

For any issues related to customer service, please go to samsung.com/za/support for assistance.
For media inquiries, please contact ssapr.newsroom@samsung.com.

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