The Benefits Of Samsung Care+

Share open/close
URL copied.

What you need to know and why you’ll be glad you do

JOHANNESBURG, South Africa – 11 December, 2018 – In August 2018, Samsung not only released a game changing smartphone, customers were also given the power to protect it. The Note9’s revolutionary features have transformed how you work and play. It combines the convenience of an all-day battery, a Bluetooth Low-Energy (BLE) connected S Pen, Samsung’s most intelligent camera and unsurpassed storage features. Clearly this is a phone worth protecting. Which is why Note9 users can now choose the peace of mind of Samsung Care+. This highly beneficial extended service warranty is also available on the Samsung Galaxy S8, S8+, S9, S9+ and Note 8.


Each device is designed to pioneering standards to protect you against life’s mishaps. But cracked screens can happen. Not to worry though. With Samsung Care+, the applicable devices are covered for those unforeseen accidental damages. Its then that you really appreciate the savings as well as the 24-hour dedicated premium Care Centre. It’s also important to note that only Samsung original parts are used to repair your device and it’s done swiftly to get you back on your phone in no time.


What will the peace of mind cost?

Samsung has factored in the traditional costs associated with smartphone insurance to give you better value. Samsung Care+ will cost you a low monthly fee of R69.99. To save you even more you can opt for a once-off discounted fee of R1 260.00 for 24 months. You then qualify for two screen repairs over 24 months, limited to one repair every 12 months. Additionally, you get two battery replacements. To add to the value skilled technicians will also do a complimentary device ‘health check’. And Samsung Care+ will also ensure that the device is loaded with the latest software. Ultimately, customers experience the advantages of an extended service warranty that makes a big difference. Once purchased, customers have 30 days to activate Samsung Care+ and enjoy the benefits.


“Samsung has invested in human centred technologies that allow customers to do so much more. This is why we created Samsung Care+. It gives customers the peace of mind of knowing that their device will be restored to the same superior level they purchased it at,” says Cambridge Mokanyane, Chief Marketing Officer at Samsung South Africa.


Samsung has a 24-hour call centre on stand-by to assist customers who want to find out more about Samsung Care+. The centre can be contacted on :0861 888 003. They can also register on the Samsung Members app or online at


Terms and Conditions for Samsung Care+

Standard warranty is based on two years from POP (Physical damage is not considered as standard warranty).
Based on one repair (Screen) every 12 months. The two-year warranty on repair work cannot apply.
Warranty does not apply on physical damage (in the event of second repair under care+, no warranty shall apply unless through request not related to physical damage and within 24 months from purchase.

Products > Apps & Services

Press Resources > Press Release

For any issues related to customer service, please go to for assistance.
For media inquiries, please contact

Check out the latest stories about Samsung

Learn More