Samsung Announces New and Enhanced Quality Assurance Measures to Improve Product Safety

Following the Note7 incidents, Samsung has developed strict quality assurance protocols across its entire development process in an effort to renew its commitment to safety. The new and enhanced safety measures are as follows:

• Samsung’s enhanced 8-Point Battery Safety Check addresses safety from the component level to the assembly and shipment of devices. Included in the check are enhanced tests (Durability Test, Visual Inspection, X-Ray Test, Disassembling Test and △OCT Test), as well as newly applied measures (Charge and Discharge Test, TVOC Test and Accelerated Usage Test).
• Samsung’s enhanced multi-layer safety measures protocol will implement strict safety standards on every element of the company’s devices including the overall design and materials used, device hardware strength and capabilities, and improved software algorithms for safer battery charging temperature, current and duration.
• Samsung formed a battery advisory group of external advisers made up of academic and research experts to ensure the company maintains a clear and objective perspective on battery safety and innovation. Members include Clare Grey, Ph.D., Professor of Chemistry, University of Cambridge; Gerbrand Ceder, Ph.D., Professor of Materials Science and Engineering, UC Berkeley; Yi Cui, Ph.D., Professor of Materials Science and Engineering, Stanford University; and Toru Amazutsumi, Ph.D., CEO, Amaz Techno-consultant.

Samsung hopes that this case will serve as an opportunity to improve the safety of lithium-ion batteries not only for the company but for the entire industry, and will actively share the lessons learned to contribute toward improved safety standards.