Embark on a Customer Journey Unlike Any You’ve Experienced Before

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Customers are in for the treat of a lifetime with all 63 stores nationwide acting as your doorway to a life empowered by all things Samsung Galaxy


If you’ve always wanted to explore Samsung’s Galaxy range of devices, head to a Samsung Experience Store (SES) near you today! Customers are in for the treat of a lifetime with all 63 stores nationwide acting as your doorway to a life empowered by all things Samsung Galaxy, including the all-new Samsung Galaxy S24 series.


Our Galaxy products and innovations exemplify the latest innovations available in mobile technologies, including on-device Artificial Intelligence. These revolutionary features will permanently change the way people interact with the world.




Get Your Hands on the Latest Samsung Galaxy Devices

Visitors to SES will get to experience Samsung’s range of the latest Galaxy including the Galaxy S24 series. Customers can also learn more about Samsung’s Galaxy ecosystem – showcasing how your Samsung Galaxy Smartphone, Watch, Buds and Tablets are designed to work seamlessly together and improve your day-to-day use.




Personalise Your Samsung Galaxy Devices to Match Your Style

Be tempted with a wide variety of choices to make your Galaxy experience uniquely yours. Browse the Bespoke Wall and pick a phone case perfectly suited to your tastes. Other personalization accessory choices available for selection including watchstraps.



Optimise Your Own Samsung Galaxy Devices

Existing Samsung Galaxy users can visit the Samsung Experience Store to give their devices a much-needed fine-tune – for example, you can get your Smartwatch re-calibrated to ensure that vital readings are updated to ensure continued accurate reports of how your health is doing.


In addition, Samsung is offering services and incentives to ease the switch to the latest Galaxy devices. Customers looking to upgrade their devices to the Galaxy S series can trade in their old device for an instant upgrade, with Samsung offering great value for their current devices which can be offset immediately on their new Galaxy device[1]. With Smart Switch, customers can also enjoy seamless transfers of multiple types of data from their old device to their brand-new Galaxy device. Additionally, Samsung Care+ offers a experience beyond the standard product warranty with complete protection for all accidental breakage and breakdown for up to two years[2][3].



Besides, Samsung is also providing hands-on experiences with their Samsung Live Space program at selected SES. Through complimentary in-store Masterclasses and Workshops, customers can learn how to master self-portrait photography, create a personalized digital journal, or even plan effortless travel adventures around the globe.


Samsung Experience Store near you: https://www.samsung.com/my/samsung-experience-store/locations/


To learn more about Samsung Live Space: https://www.samsung.com/my/samsung-experience-store/livespace/




[1] Terms and conditions apply. While stocks last.
[2] Only limited to Galaxy smartphone, tablet and smartwatch. Terms and conditions apply.
[3] Samsung Care+ extended warranty to commence upon expiry of the basic warranty.

Products > Mobile

For any issues related to customer service, please go to samsung.com/my/support for assistance.
For media inquiries, please contact samsung@priority.net.my.

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