Samsung crowned #1 as South Africa’s Most Preferred Household Refrigerator and Washing Machine Brand

Samsung has been recognised as the Most Preferred household Refrigerator and Washing Machine Brand in South Africa^[1], according to the Brand Attitude Survey (BAS) 2025 conducted by Ipsos, a leading global market research firm. This accolade underscores Samsung’s strong reputation, influence and trust customers have in its home appliances.

The survey, which was conducted between 1 September and 3 October 2025, assessed consumer preferences and awareness regarding refrigerators and washing machines. Samsung emerged as the Most Preferred Single Answer (MPSA) brand for both Washing Machines (48%) and Refrigerators (38%).

This strong endorsement reflects Samsung’s commitment to delivering innovation that is thoughtfully designed, quality that is built to support modern South African households.

“Consumers naming us the most preferred household brand for refrigerators and washing machines is a powerful validation of our approach and a solid affirmation of the quality of our products. It reflects the trust South Africans place in the Samsung brand to deliver appliances that simplify everyday life, protect what matters most and continue to improve as their needs change,” said Mark Mackay, Director: Home Appliances at Samsung Electronics South Africa.

Why Samsung Home Appliance

• Bespoke AI^[2]
  Smart appliances that learn usage patterns and optimise performance, taking the guesswork out of daily chores and making home life more efficient.
• SmartThings™^[3]
  Seamless integration across Samsung devices, allowing users to monitor, control and automate appliances from their smartphones (or tablets), whether at home or on the go.
• Knox Security^[4]
  Enterprise-grade security built into connected appliances, helping protect personal data and giving consumers peace of mind in an increasingly connected world.
• Reliability
  Appliances undergo rigorous durability testing, resulting in trusted quality and long-lasting performance. Various devices also receive long-term software updates that keep them secure and capable long after purchase. Furthermore, a strong service and support network ensures help is available when it’s needed.

^[1] IPSOS. Online Survey, 1 Sep 25 – 3 Oct 25. Most preferred single answer (MPSA) for Washing Machines (48％) and Refrigerators (38％). Sampled 800 general public participants
^[2] AI based features are available on certain appliances, and based on our deep learning model, which is trained using a predefined set of data and may yield incomplete or incorrect information. New datasets may be introduced to our learning model from time to time to enhance its accuracy.
^[3] Requires the SmartThings App, which is available on Android and iOS device. A Wi Fi connection and a Samsung account are also required.
^[4] Applied to all appliances that have an Internet connection.