New Samsung Electronics and Microsoft partnership provides next level compatibility for business workstations

Australian technology juggernauts have increased compatibility and performance between Samsung business monitors and Microsoft Surface devices to optimise user experiences and enable workers to connect with confidence, now and into the future.

Samsung Electronics Australia Co., Ltd is today announcing a new partnership with Microsoft Australia that will improve workstation experiences for Australian businesses by increasing compatibility between Samsung’s business monitors and Microsoft Surface devices. The partnership provides business customers and channel partners with certainty that Samsung’s range of business monitors will operate at peak performance when paired with various Surface laptops, docks, and external cables[1].

In pairing the best of Samsung monitor technology with Microsoft’s globally leading Surface devices; Australian businesses will benefit from an intuitive workstation package that can deliver sharp and vivid screen resolution options (5K, Dual QHD, UHD, Ultra WQHD), Pantone™ validated colour accuracy, Flicker Free and Eye Saver mode comfort features, and camera connectivity[2], in addition to smooth responses between the compatible devices.

With Microsoft pioneering a new age of AI computing, the partnership will also see Samsung monitors keep pace in real time with the requirements of next generation business PC technologies.

According to Phil Gaut, Senior Director – Professional Display Solutions, Samsung Australia, the opportunity to work with Microsoft Australia to deliver a complete workstation solution was born from a customer challenge that both businesses collaborated to resolve. With the solution lying in optimising compatibility between the company’s respective monitors and computing devices, the local Australian subsidiaries have delivered enhanced and future-proofed integrated product packages with a global impact for channel partners and customers here in Australia and in international markets.

“Samsung and Microsoft are customer-centric companies who are both continually innovating to provide meaningful value to customers and partners,” said Mr. Gaut. “In collaborating, we’re providing customers with holistic product solutions that will drive greater efficiencies, reduce IT support across offices, and ease the transition to an AI-optimised workplace. At the same time, we’re giving our partners renewed confidence that packaging our leading technology solutions will exceed the needs of their customers with greater certainty than ever before.”

Jane Mackerell, Director of Surface Commercial, Microsoft Asia says the timing of this partnership aligns with customer demand for technology providers to assist in delivering compelling workstation solutions to entice employees to return to the office as part of hybrid working arrangements. Microsoft data reveals that while 71 per-cent of the Australian workforce is returning to the office at least one day a week, 60 per-cent of employees believe they don’t have the right capabilities to get their work done.^[3]

“At Microsoft, we believe that true innovation comes from open collaboration, and our partnership with Samsung exemplifies this. As we navigate the next evolution of work, it’s crucial for businesses to provide modern PCs that empower employees to be productive and engaged, whether they’re in the office or working remotely.”

“We are at the forefront of AI innovation as businesses explore the possibilities with solutions such as our Surface Copilot+ PCs and Microsoft Copilot offerings. By optimising compatibility between Samsung’s business monitors and Microsoft Surface, we’re enabling Australian businesses to thrive with workstations designed for the demands of today’s hybrid environments. This partnership offers more than just convenience — it transforms IT management, reduces complexity, and enhances overall productivity. Together with Samsung, we’re delivering a next-level solution that empowers businesses and users alike to achieve more, faster, and with greater confidence,” said Ms. Mackerell.

Completed compatibility testing

Underpinning this strengthened workstation offering is a robust testing program that will see new and existing products across Samsung’s business monitor range and Microsoft’s suite of Surface devices and cables undergo regular rigorous compatibility examinations to maintain optimum companionship. In addition, Microsoft has released firmware updates to enhance compatibility across the product suites to help customers reduce business downtime and enhance workplace productivity.

Tested Samsung monitors include ViewFinity S9, S8, and S6 models[4] spanning 49-inch to 27-inch SKUs. Tested Microsoft devices include Surface Dock 2 and Surface Thunderbolt 4 Dock, Surface Pro 9 and 10, Surface Laptop 5 and 6, Surface Laptop GO 3, and Surface Laptop Studio 2 devices. Supporting USB-C cables include Cable Matters (USB-C to USB-C), pluggable TB4 certified cable, and J5Create TB3 certified cable.

Compatibility testing has confirmed reliability spanning functions including out of the box initial connection, power on and off, sleep and wake testing, and more.

For more information on Samsung Australia and Microsoft Australia’s partnership, visit https://www.samsung.com/au/business/display-solutions/samsung-microsoft-partnership/

[1]Compatibility tests conducted on Samsung S95UC, S90PC, S80PB, S65UC, S60UD, S65VC, T45F monitors and Surface Pro 9 & 10, Surface Laptop 5 & 6, Surface Laptop GO 3, Surface Laptop Studio 2. HDMI Input only on these monitors, Optimal Experience requires Thunderbolt 4 Cable, Monitor USB-C Setting should be “High-Resolution Mode” if connecting via USB-C.

[2] Product specifications and features vary by model. Visit samsung.com/au/business/monitors for specific product specifications.

^[3] Microsoft Surface Work Trend Index Annual Report, May 2023

[4]SKUs include S95UC, S90PC, S80PB, S65UC, S65VC, S60UD, T45F