DIY: Resolve the ‘No Sound’ Issue on Your Samsung Smart TV in Just a Few Easy Steps

With hectic lifestyles and busy schedules, entertainment has become an integral part of our lives to unwind and relax ourselves. Entertainment that is readily available to us has technology at its core. The various products that make entertainment available to us are infused with technology and we all are aware how sometimes, it fails us. Issues like lack of visual clarity, disturbance in sound etc. deteriorate the experience for consumers. Experiencing a sound issue on your smart TV can be quite frustrating, especially when you can’t manage the time to visit a service center. With Samsung Digital Service Center, you can solve such issues right from the convenience of your home.

Most often, no sound issue on your Samsung Smart TV can result from easily resolvable technicalities that do not require you to visit a service center. Samsung’s Digital Service gives users access to a repository of situation-based DIY videos so they can easily resolve the issue.

Here are the steps to resolve no sound issue on your Samsung Smart TV:

• Step 1: Start by checking the volume of the TV. If the volume is fine, then set the sound output of the TV as TV Speaker by following the path: Home>Settings>Sound>Sound Output
• Step 2: Disconnect the TV from the power socket and reconnect it, then switch on the TV and update your TV’s firmware to the latest version by following the path: Home>Settings>Support>Software Update>Update Now
• Step 3: If the problem persists, reset the TV by following the path: Home>Settings>General>Reset

Issue: How to fix the ‘no sound’ issue when Samsung Smart TV is connected to a set-top box

• Step 1: If the volume is fine, then set the sound output to ‘TV Speaker’ by following the path: Home>Settings>Sound>Sound Output>TV Speaker
• Step 2: After the sound output is set to ‘TV Speaker’, perform a sound check by following the path: Home>Settings>Support>Device Care>Self Diagnosis>Sound Test
• Step 3: If the audio is okay in sound test, then disconnect the TV and the set-top box from the power socket.  Now, reconnect them to the power socket. If no sound is detected even after reconnecting the input cable, try using another input source.
• Step 4: If the sound is not audible with an alternate source, then reset the TV by following the path: Home>Settings>General>Reset

To know more, watch the below video: