Samsung Newsroom U.S.
Samsung Global Newsroom Samsung Global Newsroom
BackBack to Product

Protect Your New Galaxy Device with Samsung Care+ with Theft and Loss

7/13/2023

The Ultimate Protection for your Galaxy life covers Unlimited Drops, Spills, and Mechanical Breakdown plus Theft and Loss coverage

There is a special feeling you get when you unbox and turn on a new Galaxy device for the first time. Like firing up a game on your new Galaxy smartphone or taking the bass for a spin on your new buds.

Thanks to their excellent durability and years of software updates, people can hold on to their Samsung devices longer than ever. But accidents do happen.

Our devices go with us everywhere and sometimes a drop or a spill turns into something worse. We’ve all been there. We depend on our devices for many things, so we need them at peak performance all the time.newsroom-care-plus-body-image (1)

Samsung Care+ with Theft and Loss[1] allows you to take your devices wherever you go with confidence that if an accident happens, you can easily get your device repaired or replaced, and quickly get back to your busy life. With unlimited repairs for drops, spills, and mechanical breakdown, theft and loss coverage, same day replacements, and Knox Guard Security, Samsung Care+ with Theft and Loss has you covered.

Pricing for Care+ with Theft and Loss ranges between $8 and $16 per month depending on the device — providing our ultimate protection for as little as $0.53 or less per day. Plus, Samsung’s partnership with Servify’s product lifecycle management platform makes entering a claim online or over the phone easier than ever.

Samsung Care+ with Theft and Loss Details
  • Unlimited Repairs: Breathe easy. You’re covered with unlimited repairs for drops, spills, and mechanical breakdowns, including same day $29 screen repairs[2] at 700+ Samsung authorized locations nationwide.
  • Theft and Loss Coverage: Replacing your lost or stolen device is a breeze so you won’t miss a beat in your busy life.
  • Same-Day Replacement and Set Up: Keep calm. We’ll replace your Lost or Stolen device as soon as the same day and help set it up.
  • Knox Guard Security: Stay protected with Samsung Knox Guard including remote lock and wipe so your content remains private.
  • 24/7 Expert Support: Get immediate answers from a Samsung Care+ expert 24/7 via phone or online for device setup, content transfers, and connecting with other devices.
  • Samsung Genuine Parts and Certified Technicians: Rest assured your device will be repaired by a Samsung Certified Technician using Samsung Genuine Parts.

Every Galaxy device comes with a standard 1-year warranty.[3] For those who want added assurance, Samsung Care+ options are available within 60 days of purchase on all Galaxy mobile devices including phones, tablets, watches, buds, and Galaxy Books—as well as Certified Re-Newed Galaxy devices. You can choose from one of three Care+ products that best meets your needs and your budget with pay up front and monthly recurring payment options.

In addition to Samsung Care+ with Theft and Loss, Samsung offers two other Care+ products for consumers:

  • Samsung Care+: Powerful Protection for your Galaxy life covers Unlimited Drops, Spills, and Mechanical Breakdown
  • Samsung Care+ Essentials: Protection for your Galaxy life covers Mechanical Breakdown

For more information, visit https://www.samsung.com/us/support/samsung-care-plus/.

[1] Samsung Care+ with Loss and Theft is a combination of insurance and service contract. The insurance plan is underwritten by Technology Insurance Company, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038, and administered by Servify (US) Inc., 5608 17th Ave. NW, Seattle, WA 98107, a licensed agent of Technology Insurance Company. In California, the insurance plan is administered by Servify d/b/a Servify Device Insurance Solutions (License # 6006231). The company obligated under this service contract in the District of Columbia and all states, except Florida, is Northcoast Warranty Services, Inc., located at 800 Superior Ave E., 21st Floor, Cleveland, OH 44114. In Florida, the company obligated under this service contract is Technology Insurance Company (License No. 03605). This service contract is administered by Servify.
[2] Same-day screen repair may be available for eligible devices in select areas. Same-day repair option depends on claim approval time, parts availability, and technician availability. Cracked screen repairs are $29 per claim. Limitations and exclusions apply. Please see your terms and conditions for full coverage details.
[3] https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty

Press Kit

4 Items
1.25 MB
Images.zip (3) - 1.24 MB
Article.txt - 4.60 KB

Media Contact

Mobile Experience (MX)
Smartphone, Wearable, Tablet, PC and Mobile Accessories
SamsungMobilePR@edelman.com

* Required Field

Sign Up to Receive the
Latest Samsung News.