Samsung checks-in at London 2012 with Holiday Inn

on July 25, 2012
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Samsung Electronics announced an end-to-end hotel hospitality solution for the new Holiday Inn London Stratford City, situated next to the Olympic Park. Samsung has partnered with Fingi Inc., a Samsung Enterprise Alliance Program partner, to enable Holiday Inn London Stratford City to offer residents’ a full suite of hotel services, remote control of room settings and a special Samsung & Holiday Inn ‘Olympic Newsletter’ with the latest updates from London 2012 – all on the new GALAXY S III Smartphone. Holiday Inn, owned by InterContinental Hotels Group (IHG), is the Official Hotel Services Provider to the London 2012 Olympics.





The joint solution combines the GALAXY S III with a fully customizable app to provide a complete connectivity and room control solution. The mobile solution provides a flexible, scalable and easy-to-install solution through a downloadable Holiday Inn for Android app. Following phase two of the installation, the customized app will enable the hotel to extend services such as express check-in/out, hotel services including room service, laundry services and hotel facility booking, and the ability to use the GALAXY S III as an in-room phone extension. The solution also provides localized content and Olympic Games information, results and updates, and is capable of providing location based offers. The mobile solution provides complete integrated control of TVs, lighting, AC and many other audio-visual and in-room functions as well as serving as the room key. The service will initially be available to VIPs staying at the Holiday Inn London Stratford City and see 40 rooms at the hotel equipped with the hospitality solution.






The project at the Holiday Inn London Stratford City is the first time this hospitality industry solution has been seen outside Asia. It builds on a successful deployment by Samsung and Fingi at the Aloft Hotel in Bangkok, which was the first to offer the new in-room technology, powered by the GALAXY S II and Fingi technology.


The combination of travel industry products and services on the Samsung GALAXY S III smartphone are a new and revolutionary solution for hospitality properties through an integrated customer-branded platform for smart-room technologies, communications, mobile voice and data solutions with on-site amenities and services. The Holiday Inn guests will access these services using the app on the Samsung GALAXY S III smartphone, integrating into existing hotel property management, point of sale, and PBX systems, increasing guest satisfaction and operational efficiency. Using a familiar smartphone experience on the Samsungs GALAXY S III smartphone, the products and services will bring revenue generation to in-room technology at the Holiday Inn.






Samsung is the official worldwide Olympic partner for mobile communications, providing wireless telecommunications equipment to the Olympic Family to support the operations of staging the Olympic Games. Samsung also helps Olympic athletes share their experiences with family and friends around the world. Samsung’s commitment to the Olympic Games is one of the company’s most significant efforts in promoting international goodwill.

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