Name: Samsung Volunteers Boosting Senior Citizen Digital Literacy
Uploaded: 2015-05-13T17:00:55+09:00
Channel: SamsungTomorrow
Description: Two years ago, Joris Verhoeff was working in the Customer Service Department at Samsung Electronics Benelux (SEBN), where he was constantly receiving phone calls from elderly customers who were asking for help in getting online and using various online services. “Many of the seniors wanted to make video calls to their children and grandchildren. Some

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